FAQs

I just placed an order. When will my order shipped?
Once you placed an order through Bird Nest Outlet, we will send you an email confirmation within one business day. Most in-stock items order will leave our warehouse within 24-48 hours. When we shipped out your order, another email with shipping confirmation and tracking number will be sent out to you.

When will my order arrive?
Free Shipment ~ usually takes 7-14 business days.
Ground Shipment ~ usually takes 5-7 business days
Express Shipment ~ usually takes 2-3 business days.

Do you ship Internationally?
As of right now, Bird Nest Outlet does not ship out our products out of United States. Though we might have that option in the future. Please check our website periodically for any updates in the future.

Do I need to pay sales tax?
Bird Nest Outlet doesn't have sales tax.

Do you accept wholesale orders?
Yes, we do accept wholesale orders. Please feel free to submit your wholesale inquiry to us at info@birdnestoutlet.com